Our Café du Monde service department is here for you, to help solve any problems you may be experiencing. We like to think we know our stuff, and we don’t expect you to, which is why our team of experts are on hand to offer you an efficient service.
You can call us old-school, but we don’t let the phones ring more than twice, so you can always rest assured you will be able to speak to someone on the other end of the line - and quickly. A rare experience in this day and age.
Our service department will mobilise our extensive network of Café du Monde approved engineers for any machine queries and needs. The engineers cover every corner of the UK too, and they always do what they say they’re going to do; you won’t be left wondering what’s going on.
We know these machines are important to your business, and that makes them important to us.
We don’t send just anyone out to solve the issues you may be experiencing. We have a UK-wide network of engineers that have been approved and selected by Café du Monde, so we know we’re sending the right person out to you.
KNOWLEDGE AND EXPERIENCE
Our team of experts love a challenge, and will never leave a problem unsolved.
Sometimes all you want to do is speak to a real person on the other end of the telephone line. Sound familiar? That’s why we promise your call will be answered, and quickly.
We pride ourselves on the unrivalled service we offer, and have always offered, to our clients.
A dream to work with
“Café du Monde are a dream to work with. Any problems and they sort them quickly. Best of all are the positive comments we get about the coffee from our customers.”
The Hawley Arms, London
Attentive customer service
“Having the same supplier for fifteen years is almost unique in my experience. That only happens when suppliers offer both an excellent product and attentive customer service. I can confirm that is very definitely the case with Cafe du Monde.”
The Sloane Club, London