“Café du Monde has the knack of find­ing innov­at­ive solu­tions to bever­age ser­vice. We were ini­tially attrac­ted by their unique Ser­vice en Chambre sys­tem, the like of which we had never seen before and which we have since placed in all our suites. So, it was nat­ural for us to turn to them when our old espresso machine needed repla­cing. Their advice and staff train­ing proved invalu­able. I would say they are very well tuned into the needs of the inde­pend­ent hotelier.”

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“Hav­ing worked with them before, I had every con­fid­ence in appoint­ing them as sole sup­plier of cof­fee to the hotel, which speaks volumes for my appre­ci­ation of their cof­fee qual­ity, equip­ment expert­ise and cus­tomer service.”

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“Nat­ur­ally, the tea and cof­fee are peer­less, but the present­a­tion, too, is superb and it suits the ambi­ence we strive for at Stoke Park. Ser­vice en Chambre, in par­tic­u­lar, is visu­ally appeal­ing, which is why we selec­ted it for all our bedrooms.”

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“From the moment I ordered a trial sample, I knew that Ser­vice en Chambre was the solu­tion I had been look­ing for. It is totally prac­tical, but so eleg­antly delivered. It was also imme­di­ately clear that the ser­vice from Café du Monde was to be attent­ive and respons­ive. And so it has proved”.

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Our pre­vi­ous exper­i­ence of Café du Monde left us well sat­is­fied”, says Alex, “oth­er­wise we would not have re-appointed them. It’s a big thumbs up for the cof­fee, but that tells only half a story. To that, add the excel­lence of their sup­port ser­vice, with friendly staff demon­strat­ing total commitment.

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“The qual­ity of the Ser­vice en Chambre present­a­tion appealed to us imme­di­ately” said Deputy Gen­eral Man­ager, Mat­thew Long. “It fits well with the décor in our rooms and handles bed­room bever­age ser­vice in a com­pact and eleg­ant way. The products are first rate and the ser­vice response from Café du Monde is outstanding”.

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Gen­eral Man­ager, Shaun Batty, describes Ser­vice en Chambre as a break­through in bed­room bever­age ser­vice: “It offers guests the choice of ground or sol­uble cof­fee and the qual­ity of the present­a­tion per­fectly com­ple­ments the style and décor of our indi­vidu­ally fur­nished rooms. Add to that the reg­u­lar­ity of deliv­ery and friend­li­ness of their per­son­nel and I’d say that Café du Monde offer a fault­less service.”

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We were first attrac­ted to Ser­vice en Chambre, but their strength lies in hav­ing a tailored solu­tion to indi­vidual cof­fee ser­vice prob­lems. What sets them apart is they over­lay that with qual­ity products and a very high level of per­sonal ser­vice and training.

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“We were first attrac­ted to Café du Monde by Ser­vice en Chambre, which in our exper­i­ence is quite unique in the mar­ket.” says Richard. “The sys­tem per­fectly com­ple­ments the style and décor of our guest rooms. We quickly learnt that the stand­ard of their sup­port ser­vice was a match for their high qual­ity products. I would com­mend them unreservedly.”

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“We are delighted with the qual­ity of our cof­fee and receive so many com­pli­ments from our guests, we simply daren’t change now! From the friend­li­ness of Car­oline, our con­tact, to their effi­cient ser­vice back-up, we just can­not fault them”

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