“In all our years at Lake Coun­try House and North­cote Manor, we have never met another cof­fee sup­plier with such out­stand­ing cre­den­tials as Café du Monde”, says Jean-Pierre. “It goes without say­ing that we chose the cof­fee to match the qual­ity of the rest of our food menu. Added to that, their ser­vice levels are without peer. We strive to provide the best in all we do and, so far as cof­fee is con­cerned at least, we need look no further.”

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Gen­eral Man­ager, Shaun Batty, describes Ser­vice en Chambre as a break­through in bed­room bever­age ser­vice: “It offers guests the choice of ground or sol­uble cof­fee and the qual­ity of the present­a­tion per­fectly com­ple­ments the style and décor of our indi­vidu­ally fur­nished rooms. Add to that the reg­u­lar­ity of deliv­ery and friend­li­ness of their per­son­nel and I’d say that Café du Monde offer a fault­less service.”

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Café du Monde endeared them­selves to us early on with the qual­ity of their Fairtrade cof­fee, which beat the oth­ers we tasted hands down. Since then, their sup­port ser­vice has sparkled with will­ing, help­ful advice and spot-on deliv­er­ies reg­u­lar as clockwork.

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We were first attrac­ted to Ser­vice en Chambre, but their strength lies in hav­ing a tailored solu­tion to indi­vidual cof­fee ser­vice prob­lems. What sets them apart is they over­lay that with qual­ity products and a very high level of per­sonal ser­vice and training.

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“We were first attrac­ted to Café du Monde by Ser­vice en Chambre, which in our exper­i­ence is quite unique in the mar­ket.” says Richard. “The sys­tem per­fectly com­ple­ments the style and décor of our guest rooms. We quickly learnt that the stand­ard of their sup­port ser­vice was a match for their high qual­ity products. I would com­mend them unreservedly.”

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“The new Club­house has been built with lux­ury as the watch­word and it is import­ant that every detail matches that qual­ity. We knew from our pre­vi­ous exper­i­ence of Café du Monde at Celtic Manor that we could rely on them to provide the right taste as well as a reli­ab­il­ity of ser­vice. They were the obvi­ous choice when it came to equip­ping The Twenty Ten Clubhouse.”

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“I’d recom­mend them to any­one look­ing for a reli­able cof­fee sup­plier” says Kath­ryn. “In the time we have dealt together, they have never once let us down and the qual­ity of the cof­fee is unsur­passed – and that’s the view of our cus­tom­ers as well.”

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“We are delighted with the qual­ity of our cof­fee and receive so many com­pli­ments from our guests, we simply daren’t change now! From the friend­li­ness of Car­oline, our con­tact, to their effi­cient ser­vice back-up, we just can­not fault them”

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Like so many of our sup­pli­ers, it comes down to the ‘people thing’. With Café du Monde we are deal­ing with real people who care as much about our busi­ness as their own. The qual­ity of cof­fee is unsur­passed and extremely pop­u­lar with our guests. Add to that a very respons­ive back-up ser­vice and you will soon see why we are so happy with our bever­age arrangements.

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