“The per­sonal ser­vice we get from Café du Monde is impec­cable” says Elaine. “For sure, they know their bever­ages, but more than that, they have an in-depth under­stand­ing of what we are try­ing to achieve and help us at every stage along the way.”

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Café du Monde has been sup­ply­ing Dil­ling­ton for 10 years with all its cof­fee and cof­fee equip­ment. Says House Man­ager, Loraine New­combe: “Cof­fee is the first thing del­eg­ates want when they exit their sem­inars. So it has to be good. But more than that, we rely on our cof­fee sup­plier to advise us on the cor­rect type of cof­fee ser­vice for dif­fer­ent occa­sions. It is our good for­tune to have met Café du Monde, which knows its busi­ness back­wards. I recom­mend them without reservation”.

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Hotel Gen­eral Man­ager, Paul Thompson, described the ser­vice he gets from Café du Monde: “For a pres­ti­gi­ous 5-star hotel like The Manor House, the qual­ity of the end product is para­mount. With Café du Monde, that is a given. But other factors are import­ant too. We need a single sup­plier for our diverse cof­fee needs from bed­room to lounge, from din­ing room to ban­quet­ing. They take care of that com­pre­hens­ively. The icing on the cake is their ser­vice. They are respons­ive, per­son­able and very efficient.”

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“The qual­ity of the Ser­vice en Chambre present­a­tion appealed to us imme­di­ately” said Deputy Gen­eral Man­ager, Mat­thew Long. “It fits well with the décor in our rooms and handles bed­room bever­age ser­vice in a com­pact and eleg­ant way. The products are first rate and the ser­vice response from Café du Monde is outstanding”.

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“In all our years at Lake Coun­try House and North­cote Manor, we have never met another cof­fee sup­plier with such out­stand­ing cre­den­tials as Café du Monde”, says Jean-Pierre. “It goes without say­ing that we chose the cof­fee to match the qual­ity of the rest of our food menu. Added to that, their ser­vice levels are without peer. We strive to provide the best in all we do and, so far as cof­fee is con­cerned at least, we need look no further.”

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Gen­eral Man­ager, Shaun Batty, describes Ser­vice en Chambre as a break­through in bed­room bever­age ser­vice: “It offers guests the choice of ground or sol­uble cof­fee and the qual­ity of the present­a­tion per­fectly com­ple­ments the style and décor of our indi­vidu­ally fur­nished rooms. Add to that the reg­u­lar­ity of deliv­ery and friend­li­ness of their per­son­nel and I’d say that Café du Monde offer a fault­less service.”

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Café du Monde endeared them­selves to us early on with the qual­ity of their Fairtrade cof­fee, which beat the oth­ers we tasted hands down. Since then, their sup­port ser­vice has sparkled with will­ing, help­ful advice and spot-on deliv­er­ies reg­u­lar as clockwork.

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We were first attrac­ted to Ser­vice en Chambre, but their strength lies in hav­ing a tailored solu­tion to indi­vidual cof­fee ser­vice prob­lems. What sets them apart is they over­lay that with qual­ity products and a very high level of per­sonal ser­vice and training.

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“We were first attrac­ted to Café du Monde by Ser­vice en Chambre, which in our exper­i­ence is quite unique in the mar­ket.” says Richard. “The sys­tem per­fectly com­ple­ments the style and décor of our guest rooms. We quickly learnt that the stand­ard of their sup­port ser­vice was a match for their high qual­ity products. I would com­mend them unreservedly.”

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“The new Club­house has been built with lux­ury as the watch­word and it is import­ant that every detail matches that qual­ity. We knew from our pre­vi­ous exper­i­ence of Café du Monde at Celtic Manor that we could rely on them to provide the right taste as well as a reli­ab­il­ity of ser­vice. They were the obvi­ous choice when it came to equip­ping The Twenty Ten Clubhouse.”

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